Privacy Statement

Privacy Policy

Last Updated: [5, 20, 2026]

This privacy policy describes how we collect, use, and share your personal data when you visit or make a purchase from this website.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address,

When you make a purchase or attempt to make a purchase through the Site, we collect order-related information such as your name, billing address, shipping address, email address, phone number, order details, and payment-related information necessary to process the transaction.

Payment information is processed by our third-party payment processors. We do not store full credit card numbers on our servers. Your payment may also be subject to the privacy policy and terms of the applicable payment provider.

, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Data” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
External product vendors and warehouse partners receive details of the order contents and the shipping address of the buyer. This data is necessary for them to arrange shipping. Multiple vendors cooperate with this store, and each order may involve entirely different companies. To find out which vendor/warehouse partner received a buyer’s data, the buyer can make a request via email.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
By using our site, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that gets removed when you close your browser). We do this in order for the selected currency to remain selected and consistent while browsing our site, so that the prices can convert to your (the visitor) local currency.

SMS Marketing and Notifications

By entering your phone number at checkout, subscribing through a form, or otherwise providing your consent, you agree that PVBAT may send you transactional text messages, order updates, abandoned cart reminders, and, where you have consented, marketing text messages. Consent to marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP, CANCEL, END, UNSUBSCRIBE, QUIT, or by otherwise clearly communicating that you no longer wish to receive marketing text messages from us. We will honor opt-out requests as required by applicable law. For help, reply HELP or contact service@pvbat.com.

Even if you opt out of marketing text messages, we may still send you non-marketing transactional messages related to your order, account, delivery, warranty claim, or customer service request where permitted by law.

Sharing Your Personal Information

We share your Personal Data with third parties to help us use your Personal Data, as described above. For example, we use Automattic to power our online store—you can read more about how Automattic uses your Personal Data here: https://automattic.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

California Privacy Notice

This section applies to California residents to the extent required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

Categories of Personal Information We May Collect

We may collect the following categories of personal information:

– Identifiers, such as name, email address, phone number, billing address, shipping address, IP address, and account identifiers;
– Commercial information, such as products viewed, products purchased, order history, payment status, warranty claims, and customer service records;
– Internet or electronic network activity information, such as browsing activity, referring pages, device information, cookies, log files, and interactions with our website;
– Approximate geolocation information, such as location inferred from IP address for fraud prevention, analytics, shipping, or currency display;
– Inferences, such as product preferences or marketing segments based on shopping activity;
– Communications, such as customer service emails, messages, reviews, or support requests.

Sources of Personal Information

We collect personal information directly from you, automatically through your use of the website, from payment processors, shipping providers, analytics providers, advertising partners, fraud-prevention providers, and customer service or marketing platforms.

Business or Commercial Purposes

We use personal information to process orders, arrange shipping, provide customer support, process payments, prevent fraud, manage returns and warranty claims, improve our website, personalize content, conduct analytics, send marketing communications where permitted, comply with legal obligations, and protect our rights.

Disclosure of Personal Information

We may disclose personal information to service providers, contractors, payment processors, shipping carriers, warehouse partners, analytics providers, advertising platforms, SMS and email marketing providers, professional advisers, and government or legal authorities where required or permitted by law.

Sale or Sharing of Personal Information

We do not sell personal information for money. However, depending on the cookies, pixels, analytics tools, or advertising technologies enabled on our website, our use of third-party advertising or analytics tools may be considered “sharing” of personal information for cross-context behavioral advertising under California law.

California residents may opt out of the sale or sharing of personal information by contacting us at service@pvbat.com or by using any “Do Not Sell or Share My Personal Information” link or cookie preference tool made available on our website.

Your California Rights

Subject to legal limitations, California residents may have the right to:

– Know what personal information we collect, use, disclose, sell, or share;
– Access specific pieces of personal information;
– Request deletion of personal information;
– Request correction of inaccurate personal information;
– Opt out of the sale or sharing of personal information;
– Limit the use or disclosure of sensitive personal information, where applicable;
– Not be discriminated against for exercising privacy rights.

How to Exercise Your Rights

To submit a California privacy request, contact us at service@pvbat.com. We may need to verify your identity before processing your request. Authorized agents may submit requests where permitted by law and may be required to provide proof of authorization.

Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, warranty support, fraud prevention, tax, accounting, legal compliance, dispute resolution, and business recordkeeping.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time, for example, in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 17.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at service@pvbat.com.

General Terms for SMS Marketing

The SMS platform we use is subject to the following terms. By subscribing to our SMS marketing and notifications, you agree to these Terms and Conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our registration form, or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform, “SMSBump”, a European Union company based in Sofia, Bulgaria. This data will be used for sending you targeted marketing messages and notifications. Upon sending SMS, your phone number will be passed to a SMS operator to ensure the delivery of the message.
If you wish to unsubscribe from receiving marketing text messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. Message and data rates may apply.
If you have questions, text HELP to the number you received messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures above.

PayPal Integration

To be able to offer you payment methods via PayPal, we might, during checkout, transmit your personal data (in the form of contact and order details) to PayPal, to enable PayPal to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your transmitted personal data will be processed in accordance with PayPal’s Privacy Statement.